Shipping & Returns
Welcome to Olde Primitive Treasures
We offer Made to Order Candles & Tarts in various shapes
made with only the finest quality fragrance oils and waxes.
Grab a cup of coffee and have a browse
and if there's anything we can help you with please don't hesitate to contact us.
NOW THROUGH MEMORIAL DAY
Save 15% on Orders of $30.00 and up using coupon code *MemorialDay17*
TAT is 7-14 days
Please join us on our Fan Page on Facebook
Or join our Group on Facebook for general chit chat,
wax pics, grab boxes and exclusive coupon codes.
We offer a secure and easy to use Shopping Cart. Please do review your order before submitting.
We currently accept direct payments via PayPal and CC's through PayPal ( you do not need a PayPal Account to purchase with a CC ) Checks and Money Orders.
Shipping is a small flat rate of $8.25 within the continental US.
Shipping on orders of 100$ and up is free.
WE NO LONGER SHIP INTERNATIONALLY.
Please note that during the months of June, July and August we will only ship Monday, Tuesday, Wednesday and Saturday due to the hot weather.
All Orders will be shipped within 14 - 30 days depending on our current turn around time.
Custom Orders will be shipped upon completion. Please allow 2-5 weeks for Custom Orders and for Major Holidays.
Once your order has been placed we will not accept any changes to your order.
We cannot combine orders unless they are placed back to back.
Broken Items such as Jars can be returned to us for a full refund or replacement.
Bath & Body product returns are unacceptable due to the hygienic nature of our products.
We will not accept returns simply because you do not like the scent you picked!
You must return the item to us in its original packaging and condition within 7 days of receiving the item at your own expense
You will receive a full refund including the shipping & handling you paid to have the order shipped to you originally, or have the choice to exchange your item.
Please contact us using our Contact Form
before returning an item.
Your purchase from Olde Primitive Treasures indicates your acceptance of this policy.